Returns Policy

icoh2024.ma is an affiliate-style platform that helps users connect with merchants and suppliers of posture support accessories such as lumbar cushions, seat cushions, footrests, reading pillows, and neck supports. We do not sell, ship, or fulfil orders directly. Returns and refunds are handled exclusively by the merchant or supplier where the purchase was completed.

Our Role as an Intermediary

Our primary function is to forward user requests to the relevant merchant or supplier. We do not process returns, issue refunds, or manage exchange logistics. Product availability, pricing, delivery timelines, warranty terms, and return conditions are determined by the merchant or supplier and may vary.

How Returns Are Handled

If you need to return a product, you must contact the merchant or supplier directly. Each merchant sets its own return window, condition requirements, and refund eligibility. Our team can assist by directing your inquiry to the appropriate party, but we cannot approve or complete returns ourselves.

Contacting Us for Assistance

If you are unsure which merchant to contact or need help connecting with the right support channel, you can reach us at contact@icoh2024.ma. We will forward your request to the relevant merchant or supplier. Please note that we do not have access to your order details or payment information.

Important: This website is an affiliate-style informational and referral platform, not a direct seller of products. All product-related transactions are completed on third-party merchant or supplier websites. We do not guarantee product availability, pricing accuracy, or delivery conditions as these are controlled by external parties. Returns and refunds, if applicable, are handled exclusively by the merchant or supplier where the purchase is completed. Our role is limited to forwarding user inquiries to the relevant merchant support channels via contact@icoh2024.ma. Policies may differ depending on the merchant, such as return windows, condition requirements, and refund eligibility.